Microsoft stopped providing software updates for the Surface Duo, including Android version upgrades and security patches, after it was released in September 2020.The Surface Duo was released with Android 10 and promised three years of Android security updates and OS upgrades. It received the Android 11 update in January 2022 and the Android 12L update in October 2022, which is the last Android version upgrade for the foldable. This means that the Surface Duo only received two Android version upgrades, which is not impressive for a phone that costs $1,399.

Microsoft released the Surface Duo 2 in October 2021 with Android 11. It promised three years of security updates and OS upgrades, but it only received the Android 12L update last October. The Surface Duo 2 will no longer receive any Android version upgrades or security patches after October 21, 2024. It is unclear whether or not Microsoft will release a new Android OS upgrade for the Surface Duo 2 before then.